Introduction
Vacationers Lawn Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us when:
- Requesting quotes or consultations
- Scheduling lawn care services
- Contacting us via phone, email, or contact forms
- Subscribing to our newsletters
This information may include:
- Name, email address, phone number
- Property address and lawn care needs
- Payment information (processed securely)
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect certain information:
- IP address and browser information
- Pages visited and time spent on our site
- Referring website addresses
- Device and operating system information
How We Use Your Information
We use the information we collect to:
- Provide lawn care services and customer support
- Process payments and manage service schedules
- Send service updates and appointment reminders
- Improve our website and service offerings
- Comply with legal obligations
- Send marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:
- Service Providers: Trusted partners who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
- Consent: When you explicitly agree to sharing
Data Security
We implement appropriate security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission (SSL encryption)
- Regular security assessments and updates
- Limited access to personal information
- Secure payment processing
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your information
- Opt-out of marketing communications
- Data portability (receive a copy of your data)
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.
Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. Data retention periods vary based on the type of information and applicable regulations.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: russellmiddleton@vacaownerslawn.com
Phone: (903) 245-3616
Address: 620 Abbey Rd, Lindale, TX, 75771-2455
Last Updated: November 27, 2024